Privacy Policy
Last updated 4 October 2026
Gather & Give Heathcote ("we", "us") runs this website at https://gathergiveheathcote.org.au. This policy explains what personal information the website collects, what we do with it, who else sees it, and how to contact us about it. We handle personal information in line with the Australian Privacy Principles.
What we collect
When you send us a message through one of this website's forms (contact, volunteering or supporting us), we collect what you type in: your name, email address, phone number, your message and any option you pick on the form.
That is all the website asks for. We do not collect identification documents or payment details through this website.
The website also records the usual technical details every website receives, such as your browser type and the pages you visit — see Analytics and cookies below.
How we use it
We use the details you send us to:
- answer your enquiry and talk with you about what you asked
- keep a record of enquiries
We do not sell your information, and we do not add you to marketing lists unless you have asked us to keep in touch.
Who we share it with
- The services that run this website. The forms are run by Formspree, a form service, which emails your message to us and keeps a copy. The site is hosted by Vercel, its database is held by Neon in Sydney, and uploaded files are stored by Vercel and backed up to Cloudflare. Some of these providers are based in the United States, so your details may pass through or be stored there.
- Google, through Google Analytics — see below.
- Anyone the law requires us to share it with.
Analytics and cookies
This website uses Google Analytics to understand how people use it — which pages are popular, how visitors arrive, roughly where they are. Google sets cookies to do this. The reports we see are aggregated: they do not identify you personally, and we do not combine them with the details you send in a form.
You can block or delete cookies in your browser's settings, or opt out of Google Analytics with Google's browser add-on. The website works without cookies.
How long we keep it
We keep enquiry details for as long as we need them to deal with your enquiry and for our records, then delete them. You can ask us to delete your details sooner.
Seeing, correcting or deleting your details
You can ask us at any time to show you the details we hold about you, correct them, or delete them. Contact us using the details at the end of this page and we will respond within a reasonable time.
If you have a complaint about how we have handled your information, contact us first and we will do our best to sort it out. If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.
Website terms
- Information on this website. We do our best to keep the information on this website accurate and current, but errors and changes happen. Confirm anything you are relying on with us before you act on it.
- Other websites. Links to other websites are provided for convenience. We are not responsible for their content or their handling of your information.
- Our content. The text, photographs and design of this website belong to us or are used with permission, and may not be copied for commercial use without our agreement.
Changes to this policy
We will update this page if what the website does changes. The date at the top tells you when it was last revised.
Contact us
Gather & Give Heathcote
78 High St, Heathcote Vic 3523
Phone: 0411 158 071
Email: secretary@gathergiveheathcote.org.au